Turn Calls into a GOLDMINE of Insights
Boost sales and service KPIs with empowered agents and data-driven decisions through cutting-edge acoustic analysis.
features
Level up Your Company with ACOUSTIC MASTERY
Elevate interactions, guide agents to peak performance, and maximize results with acoustic performance metrics.
01
Smart Call Feedback
Do your agents speak clearly and with confidence? Do they sound friendly and engaged? Your voice score gives feedback for every call.
02
Self-Driven Improvements
See what makes your agents successful and deliver personalized guidance and tips that help you improve interactions.
03
Monitor Performance
Learn how your teams perform across different topics and use these insights to plan and deliver effective coaching.
04
Boost your KPIs
Understand how acoustic performance drives your main KPIs and adjust your strategy for maximum success.
B2B
Our Partners
HOW IT WORKS
Enhance your speech analytics with ACOUSTIC DATA
Existing tools use transcription to track what is said. We make sure that your call sounds clear, friendly and competent – because that’s what REALLY makes a difference.
We measure 12 proven acoustic parameters that describe how well you sound to listeners and provide tangible insights without black box AI or guessing personality traits.
01
Powerful Acoustic Analysis
We focus on sound and speaking style over speech-to-text transcription. This makes it possible to learn what behaviors drive success – even when all agents use the same script.
02
HOW instead of WHAT
Empower agents and decision-makers with tips, self-driven improvements and coaching guidance based on objective voice performance data.
03
Improve agent performance and coaching
Our analysis accounts for gender, language and culture differences and ensures that your way of speaking sounds good to your audience.
04
Tailored to gender, language and culture
HOW TO INTEGRATE
INTEGRATE our API
into your solution
Combines with your solution and instantly gives you a game-changing edge on your competition.
You can easily connect acoustic data to your existing KPI and dashboards.
Build custom views with your solutions look and feel in no time.
01
Combine and Customize with your data
We can handle video calls, phone calls, voice messages and videos. Our integration possibilities fit right in and help you make the most of all your interaction data.
02
Integrates everywhere you speak
We value and protect your privacy. We ensure that your sensitive data is always safely in your hands.
We are hosted in the EU and are fully GDPR-compliant.
03
Secure Data and GDPR-Compliant
Our analysis runs in the cloud or securely on your infrastructure. It’s fast and reliable – no matter if you process a few or millions of recordings at the same time.
04
Fully automated and stunningly fast
science
Built on phonetic expertise
+ 15
years of research
+ 100
studies done
+ 500
clients trained
+ 5
years of training
Contact
Let’s TALK about it
Get a demo and discover the possibilities for your solution. We’re excited to hear from you!